Great service as a foundation

our-approach-diagram

Fundamental to our approach to plant hire for offices is delivering great service. Delighting customers is at the very heart of what we do.  A cornerstone of our original vision, outstanding service continues to be one of our key values.

Listening

We listen to you. It sounds simple, but in our experience, many businesses fail to do this. Hearing is one thing, listening is another. Share your ideas and challenges with us, we will listen carefully and use our experience and skills to create the best solution for you.  Building on your ideas and requirements, we prepare a detailed specification of your bespoke design solution.

Action

They say actions speak louder than words. Our flexible and pro-active plant hire for offices approach guarantees that whatever the action required, you can be assured we will act promptly, using our own initiative and experience.

Follow Up

Once a course of action has been agreed you will find us prompt, attentive and professional at following it up to completion.  Whether we are delivering new plant displays to you, making changes to your planting, or undertaking our plant care service, we always aim to delight you with the results.

Green Team Guarantee

We are very proud of our commitment to excellent customer service and confident in our ability to consistently deliver to your high standards. To reinforce this, we offer all clients our Green Team Guarantee; if you are not satisfied with the service we provide, you can cancel at any time.  It is as simple as that. All we ask is that you tell us what the problem is and give us a reasonable period of time to resolve it to your satisfaction.